Customer Service Coordinator Department: Operations Employment Type: Temporary Location: Miami Compensation: $24.00 - $29.00 / hour Description Customer Service Coordinator The Role - The Customer Service Coordinator is key in helping to drive the business through the assistance of enhancing our customer experience. Key functions include being the first point of contact for our customers, ensuring their inquiries and issues are resolved quickly and efficiently. Also, following up on action items including but not limited to inventory, payment, delivery, and quality issues. This person will partner cross-functionally with Ops, Logistics, and Sales to establish optimal processes, improve CSAT levels, and ensure the best experience possible. Reports to - Senior Customer Service Manager What You'll Do Respond to customers inquiries via phone, email, and chat in a timely and professional manner. Provide accurate information about our products and processes, addressing customer needs and concerns. Troubleshoot issues and provide solutions to ensure customer satisfaction. Process orders, returns, and exchanges efficiently within the designated systems. Follow-up on outstanding tickets and make sure we finalize each experience. Help improve CSAT scores throughout the season. Identify areas for improvement throughout the customer experience. Participate in site navigation and walk-through meetings. Follow playbook of best practices on how to interact and resolve issues with the customers. Work in multiple systems and worksheets to log volume drivers and issues with the larger team. What You'll Need Strong verbal and written communicator. Ability to handle a high volume of customers inquiries while maintaining a positive attitude. Proficiency in using multiple software platforms (Zendesk, BlueCherry, & Shopify) Ability to work independently as well as in a team environment. Fashion brand experience preferred. Proficiency in all Microsoft Office programs. Eberjey Extras An inviting, energetic environment that embodies our female-founded, entrepreneurial mentality Seasoned industry leadership committed to your professional development in the fashion retail industry Competitive pay and generous employee discount #J-18808-Ljbffr Eberjey
Query Talent is recruiting for an available CDL-A driver opportunity in Dayville, CT. This is a regional opportunity. Trailer type: Van. Home time: Multiple home-time options. Advertised Pay Range: $1500 - $1510 / week.CDL-A driver opportunity.Experience requirement: 3+...
Company DescriptionAbout Nexus BlackIFS Nexus Black builds AI to solve hard problems for the industries that keep the world turning: up on power lines, down on factory floors, and out in the field. We pair 40 years of IFS industry experience with the technical pace of a...
Lawrence Livermore National Laboratory conducts an undergraduate computing internship program for fall 2027 entrants, offering hands-on experience in computational science, cyber defense, and data science with mentors from scientists and engineers. The internship features...
...About the Call Center Representative Position We're on the lookout for a Virtual/RemoteCall... ....Inbound customer service position from home. Be prepared to take all inbound calls... ...customer service from the comfort of your quiet work space at home. Schedule yourself daily...
...in Acting, Musical Theatre, Dance Theatre and Performing Arts as well as two year certificate programs.The Stage Manager at the Los Angeles campus will assist with managing theatre events as assigned (stage managers receive offers on a per show basis).Primary Responsibilities...